1. The Land Title Report (“the Report”). AlexanderDorrington will prepare a Report for you but it will be created without any consideration of the specific needs of you, your client, your client’s lender or any other person. The Report will be an objective description of the title pertaining to the property.


2. Liability For Loss. AlexanderDorrington will not be liable for any damages, loss, expenses or indirect losses or consequential damage of any kind suffered or incurred by you in connection with your access to or use of our Report other than to the extent that the Report is intended to give a summary of information provided by LINZ and to alert you to any issues that warrant further consideration. Because of this, other than to the extent set out in this paragraph, no warranty is given by AlexanderDorrington, either expressly or impliedly, as to the suitability, fitness for purpose or accuracy or completeness of information on or obtained through the Report. If you rely on information provided in the Report for any reason other than the narrow basis on which it is provided, you must take responsibility for doing so.


3. Information. AlexanderDorrington acknowledges that any buyer of the Report will rely on the information received. However it is important to recognise that although the information is given in good faith it may not contain all of the information a buyer, a seller or a lender may wish to have. There may well be other issues, legal or non-legal that are relevant to them. In particular the Reports are not intended to substitute full legal advice and you will need to make your own assessment as to whether the information provided is appropriate for your specific needs and in particular whether it meets the specific requirements of your client or any solicitor’s certificate.


4. LINZ Information. In addition, AlexanderDorrington has relied on information provided by Land Information New Zealand (LINZ) and has assumed that the information provided by these entities is correct and complete.


5. Fees. The transaction is billed in New Zealand dollars. You will be asked to pay for the Report in advance.


6. Payment. The fee for the Report is $350 which includes GST. This includes Reports for freehold or leasehold unit title properties. It includes the first ten instruments on the title and the supplementary record sheet. If there are more instruments the Report may cost extra and we will contact you before we incur extra cost. If a fee cannot be agreed we will refund any payment made.


7. Cancellation/refund policy. If you phone us before we start work on the Report, we will refund you in full, to the credit card used to purchase the Report. Otherwise there will be no refunds.


8. Confidentiality. AlexanderDorrington will not disclose to third parties any confidential information relating to the Report unless authorised by the client or compelled by law, or as is necessary to provide the Report.


9. No assignment or Benefit. The Report prepared is for the benefit of the party ordering the Report only. AlexanderDorrington does not accept any liability whatsoever in relation to material provided to any party other than the party ordering and paying for the Report.


10. Workpapers. AlexanderDorrington will open a file upon receiving the order for the Report. AlexanderDorrington will only retain an electronic record of the title and other documentation pertaining to the transaction in accordance with the New Zealand Law Society guidelines for the retention of records. If the client sends AlexanderDorrington any papers which ultimately form part of the file and which are to be returned to the client, the client must advise AlexanderDorrington accordingly at the time these are supplied.


11. Indemnity. In the event AlexanderDorrington becomes involved in any claim (including actual or threatened litigation of whatever form) in relation to the Report, AlexanderDorrington will immediately notify the client. The client agrees, to the extent permitted by law, to indemnify AlexanderDorrington, its partners and employees in all respects including its reasonable costs and expenses involved in defending any such actual or threatened litigation. Where legal counsel is retained for these purposes, those costs, will be met by the client.


12. AlexanderDorrington will use its best endeavours to agree the quantum of such costs recognising the need to respond to such litigation on a prompt and reasonable basis. The client agrees to meet the costs of AlexanderDorrington for reasonable time incurred by its partners and staff and any other reasonable costs and expenses in relation to any inquiry or proceeding initiated by any person.


13. Email. While AlexanderDorrington uses standard virus checking software, AlexanderDorrington accepts no responsibility for viruses or anything in any emails or any attachments which come from AlexanderDorrington. AlexanderDorrington also does not accept any responsibility for any changes to, or interception of, any email or any attachment after it leaves AlexanderDorrington’s information systems.


14. Professional Indemnity Insurance. AlexanderDorrington holds professional indemnity insurance that meets or exceeds the minimum standard specified by the Law Society. We will provide you with particulars of the minimum standards on request.


15. Complaints. We maintain a procedure for handling any complaints by clients, designed to ensure that a complaint is dealt with promptly and fairly. If you have a complaint about our services or charges, you may refer your complaint to the person in our firm who has overall responsibility for your work. If you do not wish to refer your complaint to that person, or you are not satisfied with the person’s response to your complaint, you may refer your complaint to any other partner of AlexanderDorrington. The contact details for each of the partners are as follows: Debra Dorrington,debra@alexanderdorrington.co.nz; Telephone: 09 375 2772, Craig Alexander, craig@alexanderdorrington.co.nz, Telephone: 09 375 2773, Denise Marsden, denise@alexanderdorrington.co.nz, Telephone: 09 375 2789, P O Box 7246, Wellesley Street, Auckland 1141. The Law Society also maintains a complaints service and you are able to make a complaint to that service. To do so you should contact the New Zealand Law Society, P O Box 5041, Lambton Quay, Wellington 6145.


16. Conflict of Interest. We have procedures in place to identify and respond to conflicts of interest. If a conflict of interest arises we will advise you of this and follow the requirements and procedures set out in the Law Society’s Rules of Conduct and Client Care for Lawyers.


17. Governing Law. Use of the Report is governed by the laws of New Zealand and users of the Report submit to the non-exclusive jurisdiction of the courts of New Zealand.


18. Credit Card Security Policy We are neither storing or processing credit card details on our site.