What ID do we need 

The best ID is your passport.

However if you do not have a passport there are other options:

Option 1: You can use both your NZ drivers licence and your credit card together (your card needs to show your name and signature).

Option 2: You can use just your NZ drivers licence, but without your credit card we’ll need to check your drivers licence against the NZ databases and for this we must obtain your written permission.  Please click here to send us your consent.

Option 3: You can use a NZ firearms licence or NZ refugee travel document.

Option 4:  You can use your NZ drivers licence AND one of the following:

  • A bank statement less than 12 months old (must be issued from a registered bank)
  • A document issued by a government agency that contains your name and signature
  • A statement issued by a government agency which is less than 12 months old (ie an IRD statement)

Option 5:  You can use either your birth certificate or certificate of NZ citizenship AND one of the following:

  • NZ drivers licence
  • Valid and current international driving permit
  • 18+ card

Please let us know if none of these options will work.

Note that if your passport is an overseas passport and not in English, you will need to provide a translation for it.

If we are not able to obtain the required information from you, it is likely we will not be able to act for you.